Privacy Policy

1. Overview ClearFinLab ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, why we collect it, and how we use and protect it. By using ClearFinLab.com, you consent to the practices described in this policy. 2. Data We Collect We may collect the following types of data: Usage data — pages visited, time on site, browser type, device type, and referral source, collected via analytics tools. Contact data — name and email address if you contact us or subscribe to updates. Lead data — if you submit an enquiry form (e.g. mortgage refinancing), we collect the information you provide including name, phone number, and financial inputs. Cookies — we use cookies to improve site functionality and analyse traffic. See Section 6 for details. 3. How We Use Your Data We use your data to: Operate and improve the Platform Respond to your enquiries Connect you with relevant financial product providers (only with your explicit consent) Send product updates or newsletters (only if you have opted in) Comply with legal obligations We do not sell your personal data to third parties for marketing purposes. 4. Data Sharing We may share your data with: Financial product providers — only when you explicitly request a referral or personalised quote, and only the data necessary for that purpose. Service providers — third-party tools we use to operate the Platform (e.g. analytics, hosting, email), under confidentiality agreements. Legal authorities — if required by law or to protect our legal rights. 5. Data Retention We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Lead enquiry data is retained for up to 12 months unless you request earlier deletion. 6. Cookies We use essential cookies to ensure the Platform functions correctly, and analytical cookies to understand how visitors use the site. You can control cookie settings through your browser. Disabling cookies may affect some Platform functionality. 7. Your Rights You have the right to access, correct, or delete your personal data held by us. To exercise these rights, please contact us at support@clearfinlab.com. 8. Security We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security. 9. Changes to This Policy We may update this Privacy Policy from time to time. We will notify users of significant changes by updating the date at the top of this page. Continued use of the Platform constitutes acceptance of the updated policy. 10. Contact For any privacy-related questions or requests, please contact us at support@clearfinlab.com.